Quick Reference 


Using Accounts Receivable to Manage Partial Payments in Policy Profiler

 

The steps below will show you how the Accounts Receivable module in Policy Profiler can help you manage and track partial payment amounts owed to your agency.

 

Step 1: Set up an Accounts Receivable transaction code

Setting up the A/R transaction code is a one time set up requirement.

 To set up the A/R transaction code:

1)       On the Policy Profiler main menu, enter 60 (System Files).

2)       Enter T for Transaction Code Database.

3)       Enter A for Add New Transactions.

4)       Click in the Transaction Code field and type A/R.

5)       Click in the Description field and type Accounts Receivable.

6)       Click in the Default Code field, press F1 and select A/R with a default code of 11. Press Enter on the selection. Verify that 11 is displayed in the Default Code field.

7)       Press F10 and then enter S for Store/Exit.

8)       Press the Esc key twice to return to the Policy Profiler main menu.

 

Step 2: Set up Control Records for Accounts Receivable reports

This is a one time set up requirement.

* To set up the A/R transaction code:

1)       On the Policy Profiler main menu, enter 60 (System Files).

2)       Enter R for Control Database.

3)       Enter A to Add New Control Record.

4)       In the Form Name field, type A/R ACTIVITY.

5)       In the Description field, type Accounts Receivable Activity Report.

6)       In the Printer Port field, press F1.

7)       On the Printer Worksheet, press Enter in the Printer Port field. Use the Down arrow key on your keyboard to select the port and then press the Enter key.

8)       In the Condensed Print field, enter Y.

9)       Press F1 in the Printer Type field. Use the Down arrow key to select the printer and then press Enter.

10)   Press Enter on OK to save Printer Worksheet changes.

11)   Enter A to Add Another Control Record and add the remaining A/R control records using steps 1 through 10:

a)       Form Name: A/R Detail

Description: Accounts Receivable Detail Report

Condensed Print = Y

b)       Form Name: A/R Summary

Description: Accounts Receivable Summary Report

Normal Print = Y

12)   When finished, enter S for Store/Exit.

           

Step 3: Receive the partial payment

 

 

 To receive the partial payment:

1)       On the insured’s profile, on Tab Option 1, enter R for Receipt and select the desired receipt type (i.e., Monthly Payment, Additional Premium, etc.).

2)       If applicable, at the prompt, select the account you want to take the payment on.

3)       On the first transaction line of the Receipt Entry screen, make sure that the Amount field reflects the full amount of the payment. DO NOT deduct the amount the insured will owe your agency.

4)       Complete all remaining fields on receipt transaction line 1 (i.e., Company, Transaction, Transmit Date, Reference and Payment Method) as necessary.

5)       If the receipt includes fees or other transactions, enter these receipt transactions.

6)       On the next available transaction line, press F1 under the Company column, select your agency’s company record from the Company list and then press the Enter key.

7)        Press F1 under the Transaction column, select A/R from the transaction code list and then press the Enter key.

8)       Enter the Transmit Date. (Typically, this will be the current date.)

9)       Enter the Reference Number. (Typically, this will be the account number.)

10)   Under the Amount column, enter the amount that the insured owes your agency as a negative amount. For example: -20.00.

11)   Under Payment Method, enter 1 (Cash).

12)   In the Amount Tendered field, enter only the amount that the insured has given you. DO NOT make any adjustments by factoring in the amount that your agency is covering for the insured.

13)   Press F10.

14)   Select Print Receipt.

The receipt will show the amount that is owed by the insured to your agency. While you will be able to track what is owed to you, Policy Profiler does not generate any promissory agreement for the insured to sign. If you want the insured to sign an agreement, you will need to create a form.

 

Step 4: Track Accounts Receivable

 

* To view receivables by individual profiles:

1)       Open the profile of an insured that owes an amount.

2)       On the profile page, press the Tab key three times until you reach Tab Option 4.

3)       Enter A for A/R Register. Any amounts owed will be shown under the Transactions heading.

4)       Optional: Enter H to print a report showing the A/R transaction(s) for the insured.

 

* To print a receivables report showing amounts owed by all insureds:

1)       On the Policy Profiler main menu, enter 33 (Accounts Receivable).

2)       Enter A for Activity Report.

3)       To view A/R transactions entered within a certain date range, enter the range in the fields provided.

4)       Enter Y in the Select open transactions only? field.

5)       If desired, search on an alphabetical range of last names by entering the range in the fields provided. (If you are only concerned with transaction dates, leave these fields blank.)

6)       Press F10 to continue.

7)       Enter Q to Query.

8)       Select one of the following options:

a)       Enter V to View the query results. Then, enter S to view Summary information OR D to view Detail information. (The Summary shows total receivables for the specified date range. The Detail report lists each insured and the amount owed within the specified date range.)

b)       Enter P to Print the report.

 

Step 5: Receive the Amount Owed

* To receive the amount owed:

1)       On the insured’s profile, on Tab Option 1, enter R for Receipt and select Other Payment.

2)       If applicable, at the prompt, select the account you want to take a payment on.

3)       On the Outstanding Balances screen, press the spacebar on the A/R item(s) you want to include on the receipt. A check mark should be displayed next to your selection(s).

4)       Press F10 to continue.

5)       Enter a Payment Method for each receivables transaction.

6)       If desired, add any additional receipt transactions (such as a monthly payment).

7)       Enter the Amount Tendered.

8)       Press F10 to continue.

9)       Enter P for Print Receipt.

10)   On the Accounts Receivable screen, select the A/R transaction that the current payment should be applied to and then press the Enter key.

11)   The following message displays: Post to Charge transaction? Select Yes.

 

 

How using the Accounts Receivable module affects transmittals…

The totals for Prime Rate (or any other finance company) will not be affected. They will receive the total amount owed to them. Accounts receivable transactions will appear on your agency’s transmittal. Each A/R transaction will show the Transaction Date, the Receipt Number, the insured’s Name, the Payment Method and the transaction Amount. Amounts owed to your agency will display as negative amounts. A/R amounts received by your agency will also be displayed in this section. The A/R totals will reflect the difference between amounts received and amounts owed.